Origin downloadable games not refundable in light of Sim City

After the shit storm that is Sim City, EA have updated their rules on refunds through Origin.

You can still return physical games that you buy within 14 days, but downloadable games can’t be refunded. The origin rules were updated today and now state

“What is your refund policy for PC digital downloads?
As a general policy, EA does not offer refunds on any products downloaded through Origin.”

It does say as a general policy, but who knows what that actually means. This isn’t really anything that new to me because the majority of downloadable services don’t allow refunds.

But maybe fans will add this to their petition? There have been rumours circulating that you will even get banned for attempting to get a refund, this is false. From the official Origin twitter: